Group Operations Management Information Assistant

Group Operations Management Information Assistant

Location: Remote / Home Based some travel

Salary:  £30,014.40 - £33,508.80 Dependent on experience

Hours: 40 hours per week, full year contract

Due to our continued growth we are looking for another Management Information Assistant to support the Group Operations MIS specialist in the continued development and support of operational management information systems including Engage, SCR Tracker, Safety Culture and others as they come on line.

You will be supporting through a structured support desk, system development, training, development of user guides, stakeholder workshops and consultation and quality assurance of use of applications across the business. 

Key accountabilities:

Ensuring that confidentiality is appropriately maintained at all times and that regulatory and legal requirements are met:

• Support services with matters reported through the service desk.
• Support with change requests, development and testing.
• Ensure integrity through regular quality data audit processes to include feedback to the relevant users/managers and undertaking adjustments to processes as necessary
• Train new users and managers as required and existing Administrators for new processor and/or where additional support is required
• Liaise with key stakeholders, OD’s primarily, Heads and Principals and exec to understand how systems can support smooth service operations
• Work with new and mature services to ensure staff understand how to use the systems and the associated benefits
• Develop systems which responds to requests for support, change management and troubleshooting in a timely manner
• Undertake full range of reporting both using the nominated systems and others tools as necessary to support the business
• Liaise with the relevant teams to gain feedback and requirements to develop systems across the group. 

Please note that duties will vary and you will be expected to contribute to the overall aims of the company when required. Please see the link below for our full job description:

Job Description – Group Operations MIS Assistant 

Skills and Qualifications

• Experience of using and supporting management information systems
• Good understanding of systems, processes and implementation of change
• High level of literacy and numeracy.
• High level of computer literacy, including Microsoft Office packages such as Excel, Word, Outlook, or equivalent systems and interest in and ability to learn other systems and packages.
• High levels of accuracy and attention to detail
• Able to work autonomously and on own initiative
• Ability to manage own time to deal with multiple tasks effectively
• High levels of interpersonal ability with excellent written and verbal communication
• High levels of confidentiality and ability to deal with all matters in line with data protection including ability to decline sharing of information without authority
• Able to deliver training and develop necessary training tools

What’s on offer:

Be part of our successful team and also benefit from a generous package that includes:

• Life assurance
• Enhanced Pension Scheme
• Perkbox - offering high street discounts, car lease scheme and bike to work scheme
• Employee assistance programme
• Private 24 hour GP Service
• Fully funded training and qualifications
• Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more.

How to apply:

Please complete an online application form in full, remembering to include all employment and education details.  If you need any assistance or would like any more information, please contact Liz in the Aurora Group Recruitment Team at liz.hudson@theauroragroup.co.uk  

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.

This advert could be taken down at any point in time without prior notice if the position is filled.

Please note that candidates that are shortlisted might be subject to an online search.